关于公司：

Mercana Furniture and Decor 是家具和家居装饰领域著名的行业领导者。 凭借对质量和创新的承诺，我们致力于为客户提供最好的产品并确保他们最大的满意度。

质量控制检验员向中国经理汇报，负责在制造过程中和制造后对 Mercana 产品进行严格的检验。 检查员与加拿大的质量管理团队密切合作，完善检查协议并确保所有产品符合 Mercana 的质量标准。 检查员直接向工厂管理层传达质量问题，并与生产团队合作，确保所有问题都得到纠正。 检查员向质量管理团队和经理强调持续存在的问题。

职责：

执行 QC 检查：

按照经理的指示对产品进行质量控制检查。

利用既定的标准和协议（包括 Qarma 应用程序）来评估产品质量，确保它们符合 Mercana 的高质量标准。

在整个检查过程中保持对细节和一致性的敏锐洞察力。

准备 QC 检查报告：

使用 Qarma 应用程序准备全面、准确的报告，详细说明 QC 检查结果。

记录检查期间发现的任何缺陷、差异或问题。

确保 Qarma 系统内及时、完整的报告，以促进及时决策。

与加拿大QC团队和工厂合作：

与加拿大质量控制团队密切合作，以协调质量标准和期望。

与工厂人员合作解决具体的质量问题，并根据需要提供指导和支持。

利用 Qarma 应用程序与加拿大团队进行有效沟通，以确保采用统一的质量控制方法。

解决特定产品问题：

与工厂和产品开发团队合作，解决与产品相关的特定质量问题。

确定质量问题的根本原因，并利用 Qarma 应用程序与跨职能团队合作实施纠正措施。

确保使用 Qarma 有效传达和实施产品质量改进。

关键绩效指标 (KPI)：

速度和效率：在 Qarma 应用程序中高效完成检查，而不影响评估质量。

及时性和完整性：确保及时提交检查报告并包含 Qarma 系统内的所有必要信息。

准确性：使用 Qarma 识别和记录产品质量问题时保持高度准确性。

解决方案有效性：衡量 Qarma 框架内解决质量问题和产品质量改进的成功程度。

资格：

流利的英语语言能力

学士学位或同等实践经验。

在质量控制检查方面拥有丰富的经验，最好是在家具或制造行业。

对细节的高度关注以及保持评估一致性的能力。

用于报告和协作的有效书面和口头沟通技巧。

具有分析思维能力，能够识别质量问题的根本原因。

有效解决与质量相关的挑战的问题解决技能。

能够独立工作并作为跨职能团队的一部分。

熟悉质量控制标准和协议。

具有与国际团队合作和使用 Qarma 应用程序的经验者优先。

About the Company: 

Mercana Furniture and Decor is a renowned industry leader in the field of furniture and home decor. With a commitment to quality and innovation, we are dedicated to providing our customers with the finest products and ensuring their utmost satisfaction.  

Reporting to the Manager, China, the Quality Control Inspector is responsible for diligently performing exacting inspections on Mercana products during and after the manufacturing process. The Inspector works closely with the Quality Management team in Canada to refine inspection protocols and ensure that all products meet Mercana’s quality standards. The Inspector communicates quality issues directly to the factory management and works with the production teams to ensure that all issues are remediated. The Inspector highlights on-going issues to the QM team and to the Manager. 

Responsibilities: 

Performing QC Inspections: 

• Conduct quality control inspections on products as directed by the Manager. 

• Utilize established standards and protocols, including the Qarma application, to assess product quality, ensuring they meet Mercana's high-quality standards. 

• Maintain a keen eye for detail and consistency throughout the inspection process. 

Preparing QC Inspection Reports: 

• Prepare comprehensive and accurate reports, using the Qarma application, detailing the findings of QC inspections. 

• Document any defects, discrepancies, or issues identified during inspections. 

• Ensure timely and complete reporting within the Qarma system to facilitate timely decision-making. 

Collaborating with the Canadian QC Team and Factories: 

• Work closely with the Canadian QC team to align on quality standards and expectations. 

• Collaborate with factory personnel to resolve specific quality issues, providing guidance and support as needed. 

• Communicate effectively with the Canadian team, leveraging the Qarma application, to ensure a unified approach to quality control. 

Resolving Specific Product Issues: 

• Collaborate with factory and Product Development teams to resolve specific product-related quality issues. 

• Identify root causes of quality problems and work with cross-functional teams, utilizing the Qarma application, to implement corrective actions. 

• Ensure that product quality improvements are effectively communicated and implemented using Qarma. 

Key Performance Indicators (KPIs): 

• Speed and Efficiency: Complete inspections efficiently within the Qarma application without compromising the quality of evaluations. 

• Timeliness and Completeness: Ensure inspection reports are submitted promptly and contain all necessary information within the Qarma system. 

• Accuracy: Maintain a high level of accuracy in identifying and documenting product quality issues using Qarma. 

• Resolution Effectiveness: Measure the success of resolving quality issues and improvements in product quality within the Qarma framework. 

Qualifications: 

• Fluent English language skills

• Bachelor's degree or equivalent practical experience. 

• Proven experience in quality control inspections, preferably in the furniture or manufacturing industry. 

• Strong attention to detail and the ability to maintain consistency in evaluations. 

• Effective communication skills, both written and verbal, for reporting and collaboration. 

• Analytical mindset with the ability to identify root causes of quality issues. 

• Problem-solving skills to work effectively in resolving quality-related challenges. 

• Ability to work independently and as part of a cross-functional team. 

• Familiarity with quality control standards and protocols. 

• Previous experience working with international teams and using the Qarma application is a plus.