Temporary Showroom Sales Support Staff for Mercana Las Vegas Market Showroom

Mercana Furniture & Decor Exhibitor at the Las Vegas Market: July 24th –July 31st.

COMPANY

 Mercana is one of North America's leading home furnishings wholesalers, with interior designer and retail partners around the globe. As a "design first" company, we produce unique pieces for the home each season including items such as wall art, furniture, lighting and home decor accessories.  

     Mercana is looking for 4 individuals to help greet customers, take orders, and work with our in-house Sales Reps at the Las Vegas Market. This will be an hourly paid position of $25.00/hr. Individuals must be available from Thursday, July 24th to Thursday, July 31st - with the opportunity to work additional days prior to the Tradeshow for setup.

 Two shifts:  8:30am – 4:30pm and 10:30am – 6:30pm

Roles:

1.      Greeter – Main Showroom guest services & showroom runner

2.      Greeter – Gallery guest services & showroom runner

3.      Sales Support Desk – use of computers x2

4.      Hospitality

General Job Requirements

·         Greet and engage with trade show attendees in a friendly and professional manner

·         Help facilitate customer inquiries and get them the service they need

·         Become familiar with Mercana Furniture Décor (about us & high-level product information), showroom layout, Mercana staff and sales reps,

·         Ability to navigate technology – may require use of computers, tablets and other handheld electronic equipment, customer data entry

·         Capture customer comments and feedback each day and share with sales team/supervisor 

Physical Demand - requires prolonged period of standing, walking, and movement throughout the Showroom. May involve reaching, crouching, kneeling and be required to lift/move boxes of hospitality productsm a variety of merchandise or branding materials

Responsibilities

·         Guest Services

o   Scan showroom attendee badges and learn their motivations for their visit to help customers find the dedicated sales rep to support them through their visit

o   Assist customers and respond to inquiries; facilitate customer and sales team introductions

·         Sales Support

o   Collaborate with the sales team to ensure smooth operations and customer satisfaction

o   Business card entry and customer online account set up & support

o   Scanning customer sales orders and sales quotes

·         Hospitality

o   Help maintain the overall showroom appearance and exhibitor branding & sales materials

o   Maintain cleanliness and orderliness of the showroom/kitchen throughout the event – trash removal, dusting/sweeping as required

o   Ensure hospitality areas are always fully stocked and organized

o   Act as host/hostess, making & serving coffee/popcorn/snacks

·         Other

o   Any additional tasks assigned by the sales team / supervisor

o   Capture customer comments and feedback each day and share with sales team/supervisor at end of each shift

Requirements / Preferred:

·         Out-going, enthusiastic, friendly, and motivated personality

·         Effective communicator, self-starter, organized, team player

·         Promote a professional image (professional casual business attire – no jeans or shorts, no mini skirts, no crop tops; appropriate footwear for being on feet all day)

·         Previous Las Vegas Market tradeshow experience preferred

·         Customer Service/Hosting experience and/or Sales Experience in Wholesale or Retail is helpful

·         Interest in Home Furnishings & Décor, Interior Design, style & trends is a plus

·         Ability to work independently as well in a team environment

·         Ability to follow both verbal and written instructions – open communication with showroom sales reps

Please Note:

-          Hours are not guaranteed and will be based on business needs.

-          Lunch and beverages will be provided daily

-          Parking is not covered

-          All interviews will be conducted virtually via Microsoft Teams

       No cellphones on the floor