About Mercana 

Mercana is one of North America’s leading home furnishings wholesalers, with interior designers and retail partners around the globe. As a “design-first” company, we produce unique pieces for the home each season, including wall art, furniture, lighting, and home décor accessories. 

Our robust sourcing operation in Jodhpur manages multiple manufacturing partners and ships quality furniture and décor across North America. With a dedicated team of professionals in Jodhpur, we’re committed to product development and delivery excellence. 

Position Summary 

We seek an experienced Product Development & Packaging Coordinator to join our Jodhpur team. This dynamic role focuses primarily on case goods product development, with a complementary emphasis on packaging engineering for e-commerce distribution. The ideal candidate will coordinate product sampling, technical documentation, and vendor communication to ensure Mercana’s designs are developed efficiently, meet quality standards, and are packaged to North American expectations following ISTA 3A guidelines. 

Key Responsibilities 

Support Product Development 

• Coordinate case goods development from concept to production. 

• Manage prototype, pre-production, and sample development processes. 

• Review product samples for construction, finish quality, and design accuracy. 

• Collaborate with design and photography teams to support content creation. 

• Maintain and update the product development database with specifications, images, and approvals. 

Support Packaging Quality 

• Work with QC and PD teams to ensure packaging standards and consistency across vendors. 

• Analyze damage reports, identify root causes, and support corrective actions. 

• Maintain packaging specification documentation and support improvement initiatives. 

• Assist in implementing sustainable and cost-effective packaging solutions. 

Success in this role will be measured by: 

• Accuracy and timeliness of product development deliverables. 

• Reduction in packaging-related damages. 

• Vendor compliance and responsiveness. 

• Cost and process improvements within development and packaging functions. 

Required Qualifications 

Education & Certification 

• Bachelor’s degree in Industrial Design, Furniture Design, Engineering, or a related technical field. 

• Formal training or coursework in packaging design or supply chain logistics considered an asset. 

Experience 

• Minimum 2+ years of combined experience in furniture product development, sampling coordination, or packaging engineering. 

• Proven track record managing prototype development, vendor communication, and design-to-production handoff. 

• Experience working with North American or European markets is an asset. 

• Exposure to ISTA testing or packaging standardization programs is beneficial. 

Product Development Expertise 

• Strong understanding of furniture construction methods, joinery, and materials (wood, veneer, metal, stone, finishes). 

• Experience coordinating between design, engineering, and production teams to ensure design intent and manufacturability. 

• Ability to evaluate samples for quality, proportion, finish, and functional integrity. 

• Knowledge of wood packaging material (WPM) and ISPM 15 export requirements. 

• Familiarity with e-commerce readiness standards and packaging optimization principles. 

Software & Technical Skills 

• Working knowledge of Microsoft Office Suite and Qarma (or similar QC systems). 

• Comfortable managing data and images within product development databases and file management systems. 

Language & Travel 

• Fluent in English and Hindi for effective communication with North American teams and local vendors. 

• Ability to travel within India for factory visits, sample reviews, and packaging evaluations. 

Application Requirements 

Please submit the following: 

• A detailed resume highlighting product development achievements (design launches, cost savings, and quality improvements). 

• A portfolio that includes: 

• • Product or packaging improvement case studies. 

• • Documentation of testing procedures or packaging optimization (if applicable). 

• • Professional references from the furniture industry. 

• NOTE: Shortlisted candidates will complete a technical assessment analyzing a furniture sample or packaging scenario to demonstrate practical problem-solving and technical understanding.